Wellbeing Support 

If the pressures of the cost-of-living crisis are making you feel stressed, anxious or low, there are people and organisations who you can talk you who are here to help, including;

📍  Vita Health Group  – 24/7 Support & Connect offers Immediate emotional and practical support helpline Tel: 0800 0126549

This is a 24/7 confidential helpline staffed by experienced counsellors, who you can talk to and they will listen. They offer emotional support and can connect you to organisations available in Bristol, North Somerset, and South Gloucestershire. For more information visit www.vitahealthgroup.co.uk

📍  Avon & Wiltshire Mental Health Partnership NHS Trust’s (AWP) offers advice through their Mental Health Response Crisis Line 24/7  0800 953 1919

Helpful information and support is also available through the following voluntary sector organisations:-

👉 MIND – http://www.bristolmind.org.uk/ – Tel: 0808 808 0330

👉 Rethink – https://www.rethink.org/home Tel: 0117 903 1801

👉 Second Step – https://www.second-step.co.uk/

👉  CALM – https://www.thecalmzone.net/ Tel: 0800 585858

👉 Care Forum – http://www.thecareforum.org/

👉 Wellaware – http://www.wellaware.org.uk/ 

📞  If you start to feel that life is getting too much to cope with, reach out to SAMARITANS. They offer support 24/7. Call 116 123

Acceptable Behaviour

I recognise that some people who contact me and my team may have reason to feel aggrieved, upset or distressed. However, it is not acceptable when anger is directed towards me or my employees.

In a small number of cases, a person’s behaviour while engaging with us may become unacceptable because it involves abuse of my employees or our service.

Therefore, my office has a zero-tolerance approach to abusive, rude, aggressive, or offensive communications – I am steadfast in my duty of care to my staff. If necessary, any such correspondence will be forwarded to the police.