Contact - Kerry McCarthy

How to contact me:

Get in touch if you have any comments or questions, or if you need help from me and my team.

EMAIL:

kerry.mccarthy.mp@parliament.uk

Your email will need to include:

Your full name
Your phone number
Your address
A full description of your issue/situation

Please include any case numbers which apply to you (for example, your Home Office case number) that would be helpful.

WRITE:

Kerry McCarthy MP, House of Commons, London, SW1A 0AA

CALL:

Bristol East Constituency/Casework – 0117 9399901

Parliamentary Business – 0207 2194510

Our phone lines are open between 10am and 1pm Monday to Friday (closed Bank Holidays). If you are calling outside of those hours please leave a voicemail message and we will action your call as soon as possible.

Please note, due to strict parliamentary protocol, I cannot take up cases for those who live outside of my constituency. To check which MP represents you, click here.

If you have any concerns of how I handle and store personal data, you can read my privacy policy here.

__________________________________________________________________________________________________________

Useful Contacts:

Your local councillor

They can help with:

· Local area issues

· Anti-social behaviour concerns

· Parking

Find your councillor here.

Bristol City Council housing

They can help with:

· Maintenance issues

· Leaks, floods, and repairs

· Complaints

Contact them on: 0117 922 2200 or report a repair here.

Citizens Advice

They can help with:

· Debt and money advice

· Benefit advice

· Employment problems

Contact them on: 03444 111 444 or walk in at 48 Fairfax Street, BS1 3BL

__________________________________________________________________________________________________________

Wellbeing Support

If the pressures of the cost-of-living crisis are making you feel stressed, anxious or low, there are people and organisations who you can talk you who are here to help, including;

📍 Vita Health Group – 24/7 Support & Connect offers Immediate emotional and practical support helpline Tel: 0800 0126549

This is a 24/7 confidential helpline staffed by experienced counsellors, who you can talk to and they will listen. They offer emotional support and can connect you to organisations available in Bristol, North Somerset, and South Gloucestershire. For more information visit www.vitahealthgroup.co.uk

📍 Avon & Wiltshire Mental Health Partnership NHS Trust’s (AWP) offers advice through their Mental Health Response Crisis Line 24/7 0800 953 1919

Helpful information and support is also available through the following voluntary sector organisations:-

👉 MIND – http://www.bristolmind.org.uk/ – Tel: 0808 808 0330

👉 Rethink – https://www.rethink.org/home Tel: 0117 903 1801

👉 Second Step – https://www.second-step.co.uk/

👉 CALM – https://www.thecalmzone.net/ Tel: 0800 585858

👉 Care Forum – http://www.thecareforum.org/

👉 Wellaware – http://www.wellaware.org.uk/

📞 If you start to feel that life is getting too much to cope with, reach out to SAMARITANS. They offer support 24/7. Call 116 123

__________________________________________________________________________________________________________

Acceptable Behaviour

I recognise that some people who contact me and my team may have reason to feel aggrieved, upset or distressed. However, it is not acceptable when anger is directed towards me or my employees.

In a small number of cases, a person’s behaviour while engaging with us may become unacceptable because it involves abuse of my employees or our service.

Therefore, my office has a zero-tolerance approach to abusive, rude, aggressive, or offensive communications – I am steadfast in my duty of care to my staff. If necessary, any such correspondence will be forwarded to the police.

Read my Acceptable Behaviour Policy here.

__________________________________________________________________________________________________________

Bristol Easy Constituency Map